Part of a series on universal service, Closing
the Gap, provides data and practical solutions for policy discussions on
connections for every U.S. citizen to the nations' networks. This paper
focuses on monthly support for telecommunications services for low-income
households (Lifeline service). At a minimum, these households are 12% of
total U.S. households.
The results in this paper are from a survey of all the states with a 100%
response. Closing the Gap, indicates that states that go beyond the
national guidelines increase their percent of eligible low-income
subscribers with telephone service. Results show two factors that increase
subscription of eligible households. A list of workable solutions based on
current state practices includes most the effective, least-cost solutions.